Our policies

Call us or book online. We take no deposit, and we hold your standing time for you week after week. New clients can book a perm or color by phone, so we can talk through your hair first.

Please give us a day's notice to move a time, so another client can have the chair. If you're running late, call and we'll fit in what the time allows, or find another time.

If you miss a time without a word, we'll call to check on you and find a new one. It happens, and we would rather hear from you before it does.

Cuts take walk-ins when a chair is open, and booked clients go first. Sets and perms are by appointment only, because they hold a chair for a long time.

Children are welcome in the chair for a cut, and we cut from age two. One companion can wait with you, so the room stays calm for long appointments.

Color can call for a patch test before your first visit, following the maker's directions. We tell you when you book. If you have ever reacted to a hair product, tell us first. This isn't medical advice: for a reaction, see your doctor.

If you're not happy with your set, cut or perm, tell us within a few days and we'll make it right.

Tips are welcome and never expected. Hand it to your stylist, or leave it at the desk.

Come with your hair as it is. For a set, a day or two since your last wash is fine. Arrive a few minutes early to hang up your coat, and wear a top that opens or pulls easily over a cape.